Shipping policy

  1. Shipping & Delivery Policy


    1. Digital Products Only

    Meruvo Supply sells digital products only.

    All products available on our website are digital purchases delivered electronically. We do not sell or ship physical clothing, footwear, accessories, fragrances, or other physical goods.

    No physical products are shipped or delivered by Meruvo Supply.

    Because our products are digital, no physical shipping charges, courier services, tracking numbers, or physical delivery times apply to purchases made through our website.

    2. Digital Delivery

    After successful payment, your purchased digital product will be delivered electronically.

    Depending on the product, access may be provided through:

    • A digital access link after checkout;

    • An email sent to the address provided during checkout

    All digital products are available instantly after successful payment.

    3. Delivery Time

    Digital products are normally delivered immediately after payment confirmation.

    Occasional delays may occur due to payment processing, email-provider restrictions, or temporary technical issues.

    If you have not received your purchased product, please check your spam, junk, and promotions folders before contacting customer support.

    4. Email Address

    You are responsible for providing a valid and accurate email address during checkout.

    Please ensure your email address is correct, as your purchased digital products may be delivered to that address.

    Delivery issues may occur because of:

    • An incorrect or misspelled email address;

    • Spam, junk, or promotions filtering;

    • Email-provider restrictions or delays;

    • Temporary payment-processing or technical issues.

    If you entered an incorrect email address, please contact our support team as soon as possible.

    5. Access Issues

    If you have successfully completed your purchase but cannot access your digital product, our support team will make reasonable efforts to restore or resend access.

    Before contacting us, please:

    1. Check your spam, junk, and promotions folders.

    2. Confirm that your payment was successfully processed.

    3. Verify that you are checking the email address used during checkout.

    If the issue continues, please contact our customer support team through our website.

    Include your order number, checkout email address, and a brief description of the issue.

    6. No Physical Shipping

    Meruvo Supply exclusively sells digital products.

    Any physical items displayed in product images, promotional materials, or examples are for reference purposes and are not included in your purchase.

    Purchasing from Meruvo Supply does not include physical clothing, footwear, accessories, fragrances, or any other physical goods.

    Where a digital product provides access to third-party suppliers, any purchases made from those suppliers are separate transactions.

    Third-party suppliers independently determine their own product pricing, shipping methods, delivery times, and return policies.

    Meruvo Supply does not handle the shipping or delivery of physical products purchased from third parties.

    7. Contact Us

    If you have questions about digital delivery or experience problems accessing your purchase, please contact our customer support team.

    Meruvo Supply
    email: meruvosupply@gmail.com

    We aim to respond to customer requests within 24 hours. Depending on request volume and the nature of your inquiry, response times may take up to 7 days.