Terms of Service

 

1. Overview

Welcome to Meruvo Supply.

These Terms of Service govern your access to and use of our website, digital products, and related services available at https://meruvosupply.com.

Meruvo Supply operates an independent online store providing digital products designed to help customers access supplier information and explore sourcing and reselling opportunities.

By accessing our website, creating an account, or purchasing our products, you agree to comply with these Terms of Service and our applicable store policies.

If you do not agree with these Terms, please discontinue use of our website and services.

Nothing in these Terms excludes or limits consumer rights that cannot legally be restricted under applicable law.

2. Eligibility and Account Responsibilities

Our services are intended for individuals aged 18 or older.

Customers under 18 may use our services only with the consent and supervision of a parent or legal guardian, where permitted by applicable law.

When using our website or creating an account, you agree to:

• Provide accurate and complete information.

• Maintain the confidentiality of your account credentials.

• Keep your contact and billing information up to date.

• Take reasonable precautions against unauthorized account access.

• Use our services only for lawful purposes.

You are responsible for activities conducted through your account to the extent permitted by applicable law.

We may suspend or restrict access where we reasonably believe an account is involved in fraud, unauthorized activity, or material violations of these Terms.

3. Digital Products Only

Meruvo Supply exclusively sells digital products.

Our products provide digital access to supplier information and sourcing opportunities intended for individuals interested in reselling and e-commerce.

Meruvo Supply does not sell, ship, or deliver physical products.

Clothing, footwear, accessories, fragrances, and other physical goods displayed in product images, examples, or promotional materials are not included in purchases made through our website unless expressly stated otherwise.

Purchasing a Meruvo Supply digital product does not constitute purchasing physical inventory from us or from any third-party supplier.

Customers are responsible for reviewing product descriptions and understanding what is included before completing their purchases.

We aim to describe our digital products accurately and clearly.

4. Orders and Payments

All orders are processed through the payment methods available at checkout.

By placing an order, you confirm that:

• The information you provide is accurate.

• You are authorized to use the selected payment method.

• You understand that you are purchasing a digital product.

• You have reviewed the product description and applicable terms.

• You agree to pay the total amount displayed at checkout.

Prices are displayed in the currency indicated on our website or during checkout.

Any applicable taxes or additional charges will be disclosed as required by law before you complete your purchase.

Meruvo Supply reserves the right to investigate or cancel orders where there is reasonable evidence of fraud, unauthorized payment activity, or a technical pricing error, subject to applicable consumer law.

An order is considered accepted when we confirm the purchase or begin delivering the purchased digital product.

5. Digital Delivery

Digital products are normally made available instantly after successful payment.

Depending on the product, delivery may occur through:

• An electronic access link displayed after checkout.

• An email sent to the address provided during checkout.

• Another digital delivery method specified on the product page.

Occasional delays may occur because of payment processing, email-provider restrictions, or temporary technical issues.

You are responsible for providing an accurate email address and checking the email account used during checkout.

If you have not received your digital product within 30 minutes, please check your spam, junk, and promotions folders before contacting our support team.

If access remains unavailable, contact:

Email: meruvosupply@gmail.com

We will make reasonable efforts to investigate and resolve delivery issues.

For additional information, please review our Shipping & Digital Delivery Policy.

6. Third-Party Suppliers

Meruvo Supply provides digital supplier information intended to help customers explore sourcing and reselling opportunities.

Meruvo Supply is not a wholesaler, manufacturer, physical product distributor, or fulfillment provider.

Third-party suppliers operate independently and are responsible for their own products, services, transactions, and business practices.

Supplier conditions may include:

• Product pricing and wholesale rates.

• Minimum order quantities.

• Stock availability and product selection.

• Product quality and authenticity.

• Shipping methods and delivery estimates.

• Customs, taxes, and import requirements.

• Refund, return, and exchange policies.

Supplier pricing, availability, and other conditions may change without notice to Meruvo Supply.

We make reasonable efforts to provide accurate supplier information but cannot guarantee that any third-party supplier will continuously maintain specific inventory, pricing, delivery times, or other commercial terms.

Any physical product purchases made through third-party suppliers are separate transactions between you and the supplier concerned.

Meruvo Supply does not process payments for or fulfill physical purchases made independently through those suppliers.

Customers should independently verify supplier details and relevant product information before placing orders.

Nothing in this section removes our responsibility to supply digital products that conform to their advertised descriptions and applicable consumer protection requirements.

7. Reselling and Financial Results

Meruvo Supply provides access to digital supplier information for customers interested in sourcing and reselling products.

Purchasing our digital products does not guarantee sales, revenue, profit, or business success.

Any resale prices, wholesale prices, potential profit margins, or business opportunities shown on our website are illustrative unless expressly stated otherwise.

Actual results depend on factors including:

• Product selection and sourcing costs.

• Market demand and competition.

• Selling platforms and associated fees.

• Customer acquisition and marketing expenses.

• Shipping costs and applicable taxes.

• Individual business decisions and experience.

Customers are responsible for evaluating the commercial viability of their own reselling activities.

MeruvoSupply does not provide personalized financial, investment, tax, or legal advice through its digital products.

A lack of expected sales or profit does not independently establish entitlement to a refund, except where applicable law provides otherwise.

8. Intellectual Property

The Meruvo Supply website, branding, original written content, digital products, design elements, and other materials owned or licensed by Meruvo Supply are protected by applicable intellectual property laws.

Purchasing a digital product grants you a limited, non-exclusive, non-transferable license to access and use the purchased content for your own lawful personal or business sourcing activities.

Unless expressly authorized in writing, you may not:

• Resell or redistribute our purchased digital products.

• Share purchased digital files publicly.

• Reproduce substantial portions of our proprietary content for commercial distribution.

• Upload or publish our digital products on unauthorized platforms.

• Claim ownership of our original materials.

• Remove copyright notices or proprietary markings.

• Use our branding in a way that falsely suggests affiliation or endorsement.

You may use supplier information obtained through your purchase to contact suppliers and conduct your own lawful reselling activities.

These restrictions apply only to the extent permitted by applicable law and do not prevent uses authorized by law.

Unauthorized commercial redistribution may result in access restrictions and appropriate legal action.

9. Acceptable Use

By using our website and services, you agree not to:

• Engage in fraudulent, deceptive, or unlawful activity.

• Submit false payment or identity information.

• Attempt to gain unauthorized access to our systems.

• Distribute malware or otherwise interfere with website security.

• Use automated tools to extract website content without authorization, except where legally permitted.

• Infringe upon intellectual property rights.

• Resell or redistribute our digital products without permission.

• Misrepresent Meruvo Supply as an official partner of any referenced brand or supplier.

We may restrict access where reasonably necessary to prevent misuse, protect our systems, or enforce these Terms.

Where appropriate, we may notify affected customers and provide an opportunity to resolve a violation.

10. Third-Party Brands and Trademarks

Meruvo Supply is an independent digital sourcing information platform.

Unless expressly stated otherwise, we are not affiliated with, sponsored by, endorsed by, or officially connected to any brands, manufacturers, retailers, or suppliers referenced in our digital products or promotional materials.

Brand names, logos, trademarks, and related intellectual property remain the property of their respective owners.

References to third-party brands or products are intended to identify relevant sourcing information and do not imply an official business relationship.

Nothing in these Terms grants customers permission to use third-party trademarks or other protected intellectual property in violation of applicable law.

11. Accuracy of Information

We aim to ensure that product descriptions, pricing information, supplier details, and other materials published on our website are accurate.

Certain third-party information may change over time, including supplier contact details, available inventory, pricing, minimum order requirements, and shipping arrangements.

We may correct errors or update information when reasonably necessary.

We do not guarantee that external supplier information will remain unchanged after a digital product has been purchased.

This section does not exclude your statutory rights if purchased digital content fails to conform to its description or applicable legal requirements.

12. External Links and Third-Party Services

Our website and digital products may contain links to external websites operated by independent third parties.

These may include supplier websites, social media platforms, or other external services.

Meruvo Supply does not control third-party websites, their business operations, privacy practices, or contractual terms.

Before using an external website or purchasing physical products from a third-party supplier, we recommend reviewing the relevant provider's:

• Terms and conditions.

• Privacy policy.

• Product descriptions.

• Shipping and delivery information.

• Refund and return policies.

Accessing external websites is subject to their own applicable terms.

We are not responsible for independent third-party transactions except where liability cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Meruvo Supply is not responsible for losses arising solely from customers' independent business decisions or transactions conducted directly with unrelated third-party suppliers.

These may include:

• Losses resulting from independent reselling activities.

• Unrealized or lower-than-expected resale profits.

• Changes in third-party supplier pricing or inventory.

• Delivery delays caused by independent suppliers.

• Disputes arising from purchases made directly from third parties.

• Business expenses incurred independently of Meruvo Supply.

We do not guarantee uninterrupted website access or that every third-party supplier will continue operating under unchanged terms.

Nothing in these Terms excludes or restricts liability for fraud, intentional misconduct, or any liability that cannot legally be excluded.

Nothing limits your mandatory consumer rights or remedies arising from defective, incorrectly described, inaccessible, or undelivered digital products.

Any limitation of liability applies only to the extent permitted by applicable law.

14. Customer Support and Complaints

If you experience an issue with your order, digital product access, or another aspect of our services, please contact our customer support team.

Email: meruvosupply@gmail.com

When contacting us about an order, include:

• Your order number.

• The email address used during checkout.

• A clear description of the issue.

• Relevant screenshots, where appropriate.

We aim to respond to customer inquiries within 24 hours.

Depending on the volume of requests and complexity of the issue, response times may extend to 7 days.

We will make reasonable efforts to investigate complaints and provide appropriate solutions in accordance with our policies and applicable consumer protection laws.

15. Privacy and Personal Information

Your privacy is important to Meruvo Supply.

We collect and process personal information where necessary to operate our website, process transactions, deliver digital products, provide customer support, and fulfill applicable legal obligations.

Our Privacy Policy explains how we collect, use, store, share, and protect personal information, as well as your rights under applicable data protection laws.

By using our services, you acknowledge our Privacy Policy.

Privacy Policy: https://meruvosupply.com/policies/privacy-policy

16. Suspension and Termination

We may suspend or restrict access to our website, customer accounts, or digital products where reasonably necessary because of:

• Fraudulent or unauthorized transactions.

• Serious violations of these Terms.

• Unauthorized commercial redistribution of our digital content.

• Security threats or unlawful activity.

• Payment reversals or refunds where continued access is no longer justified.

Where appropriate and legally required, we will provide notice or an opportunity to address the issue.

Termination or suspension does not remove rights or obligations that arose before the restriction.

Customers retain any mandatory consumer rights and remedies available under applicable law.

17. Changes to These Terms

We may update these Terms of Service to reflect changes in our business operations, digital products, technology, or applicable legal requirements.

Updated Terms will be published on our website with a revised effective date.

Where required by law, we will provide notice of material changes.

Changes will not retroactively remove contractual or statutory rights associated with completed purchases.

Continued use of our website after updated Terms take effect may constitute acceptance where permitted by applicable law.

18. Contact Information

For questions about these Terms of Service, digital purchases, or our store policies, please contact:

Meruvo Supply
Website: https://meruvosupply.com
Email: meruvosupply@gmail.com

We aim to respond to inquiries within 24 hours, although more complex requests may require up to 7 days.

By purchasing from Meruvo Supply, you acknowledge that you are purchasing digital products rather than physical goods and agree to the applicable terms and conditions, subject to your mandatory legal rights.